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Accessibility Statement for Duval Inn Website

Duval Inn is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Duval Inn takes the following measures to ensure accessibility of Duval Inn Website:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Appoint an accessibility officer and/or ombudsperson.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility targets and responsibilities.
  • Employ formal accessibility quality assurance methods.
  • Subscribe to Dinolytics, a WCAG 2.1 AA automated website scan tool to ensure technical compliance.
  • Hire outside consultants to manually scan our site to uncover elements not discovered by the Dinolytics tool as well as to provide additional recommendations for greater compliance.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Duval Inn Website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Duval Inn Website. Please let us know if you encounter accessibility barriers on Duval Inn Website:

  • Phone: 877-418-6900
  • Email: Reservations@Duvalinn.com
  • Mailing address: 511 Angela Street Key West, FL 33040

We try to respond to feedback within 24 hours. Over weekends, vacations, and holidays, there may be a longer response time.

Compatibility with browsers and assistive technology

Duval Inn Website is designed to be compatible with the following assistive technologies:

  • The latest versions of Microsoft Internet Explorer and Edge, Google Chrome, Safari, and Mozilla Firefox are all compatible browsers.

Technical specifications

Accessibility of Duval Inn Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript
  • PHP

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Duval Inn Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Duval Inn Website:

  1. Linked image missing alternative text
  2. Document language missing
  3. Spacer image missing alternative text
  4. Missing alternative text
  5. Empty heading
  6. A nearby image has the same alternative text
  7. Redundant link
  8. Possible heading
  9. Suspicious link text
  10. Link to PDF document

Assessment approach

Duval Inn assessed the accessibility of Duval Inn Website by the following approaches:

  • Self-evaluation - the entire site was tested using Dinolytics, an enterprise-level accessibility reporting tool based on the technology provided by the WAVE Web Accessibility Evaluation Tool, created by WebAIM.org, a third-party authority in web accessibility. The site is tested periodically to ensure any added or edited content and code conforms with the latest accessibility guidelines, as reported by the WAVE tool.
  • External evaluation - we hire outside consultants to manually scan our website using assistive technologies and provide additional recommendations that the Dinolytics tool does not uncover.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Duval Inn

Formal complaints

We aim to respond to accessibility feedback within 1 business day and to propose a solution within 10 business days. You are entitled to escalate a complaint to Duval Inn, should you be dissatisfied with our response to you.


This statement was created on April 15, 2019 using the W3C Accessibility Statement Generator Tool.


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Duval Inn, Key West Florida

Duval Inn Key West ~ Key West Guesthouse & Inn
511 Angela Street . Key West, FL 33040
877.418.6900 ~ 305.295.9531
Email: Reservations@Duvalinn.com

© The Duval Inn
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